Individuals, or their authorized representatives, may submit a privacy complaint through the DOE Privacy Complaint process. 

The complaints process should be used to:

  1. Request the correction of their information maintained in a DOE Privacy Act System of Records; or

  2. Report a concern or complaint regarding a privacy matter involving the Department, DOE Component offices, or DOE field offices.

The complaints process should NOT be used to:

  1. Send unsolicited email or advertisements to the Department;

  2. Report waste, fraud, or abuse concerns. Please submit such concerns directly to the DOE Office of the Inspector General.

The Department will not release Privacy Act information about an individual in response to a Privacy complaint.

Individuals may submit a written privacy complaint and contact information to the Department via:

  1. EMAIL: privacy@hq.doe.gov

  2. MAIL: The U.S. Department of Energy, Privacy Office - Complaints, Room G-302/GTN, 19901 Germantown Road, Germantown, M.D. 20874; or

  3. FAX: 301-903-7738  Attn: Privacy Complaint

The Department is in the process of developing a form for the submission of complaints. This form will be available here on the Privacy Program website when it is available for public use.

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